Privacy Policy for Get On Dial

Last Updated: May 18, 2026

1. Introduction

Welcome to Get On Dial. This Privacy Policy explains how Get On Dial ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application and related services ("Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect the following personal information:

Name
Email address
Phone number
Billing and payment information
Account and profile details
Any other information you voluntarily provide

b. Location Information Including Background Location

We collect precise location data from your device to support delivery services.

Foreground Location: When the app is actively in use.
Background Location: When the app is running in the background during an active delivery.

Background location is collected only when a delivery is active and is required for real-time tracking, navigation, and delivery updates. Location tracking automatically stops once the delivery is completed. We do not collect or track your location when the app is not being used for active delivery services.

Location data is collected only with your explicit consent, and you can disable it anytime from your device settings.

c. Non-Personal Information

Device type and OS version
IP address
App usage data
Browser type
Cookies and similar technologies

3. Purpose of Data Collection

We use your information for the following purposes:

To provide and operate delivery services
To enable real-time order tracking using location data
To assist delivery partners with navigation and route optimization
To provide accurate delivery updates and push notifications
To process payments and transactions
To communicate with users and provide support
To improve app performance and user experience
To detect and prevent fraud or misuse
To comply with legal obligations

4. Background Location Usage

Get On Dial uses background location access specifically for delivery operations.

To track delivery partners during active deliveries
To ensure continuous real-time tracking and accurate delivery updates
To enable live tracking and estimated arrival notifications

Background location is used only during active delivery tasks and is not used when the app is not actively providing delivery services.

5. Data Sharing Statement

We do not sell your personal data.

We may share your data only in the following situations:

With trusted service providers such as payment processors and hosting services
With delivery partners, limited only to necessary data for order fulfillment
With legal authorities if required by law or regulation
In case of a business transfer, merger, acquisition, or sale of assets
With your explicit consent

All third parties are required to maintain the confidentiality and security of your data.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data:

Secure data transmission using HTTPS/SSL encryption
Restricted access to personal data
Protection against unauthorized access, misuse, or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Personal data is retained only as long as necessary
Account and transaction data may be retained during active usage and up to 90 days after inactivity
Location data is not stored permanently and is used only during active delivery operations

8. Data Deletion

Users have the right to request deletion of their personal data at any time.

Request deletion via email: getondial99@gmail.com
Delete your account through app settings, if available

We will process deletion requests within a reasonable timeframe, unless retention is required for legal, regulatory, or security purposes.

9. Your Rights and Choices

Access and update your personal information
Withdraw consent for data collection
Disable location access anytime from device settings
Opt out of marketing communications
Request deletion of your data

10. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
Email: getondial99@gmail.com